Have a complaint? We're here to Help

We do not want your experience with Carcraft to be an unhappy one. We want you to drive happy!

However, if you would like to make a complaint please fill in the form below and we will look into it as soon as we can.

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Your Complaint

Nearest or Relevant Showroom
Have you purchased a car from Carcraft yet?
Registration number of purchased car:*
If you would prefer to talk to someone about your complaint please call our Customer Service Team on 0845 400 9718
Details of your complaint*
How can we best resolve your complaint?

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